What you need to know
- Destiny 2 developer Bungie has taken the game’s servers offline after a bug causing players to lose progress on their Triumphs, Seals, and Exotic Catalysts was discovered.
- The servers will remain offline “into the evening” as Bungie works to develop and deploy a fix, with the studio promising to share more information when it becomes available.
- When the servers do return, a rollback will return all player accounts to their state as of January 24, 2023 at 8:20 a.m. PST / 11:20 a.m. EST. This should restore all lost progress to affected players, though players that earned pieces of gear or achievements after this time will lose them.
Update 1/24/23 at 10:46 p.m. ET: Bungie has announced that while efforts to resolve the issue remain ongoing, a fix will not be deployed tonight. The developer estimates that a solution will be pushed live between 3 and 4 a.m. PST on January 25, though this timeline is subject to change. More information will be shared when it becomes available.
Our investigation and testing continues. To set expectations, this issue will not be resolved tonight.We are estimating a timeline of 3-4 AM PST tomorrow, January 25, for our fix to get deployed. Timeline subject to change.More info will be provided once available.January 25, 2023
Our original story is below.
Bungie, the developer behind the popular space fantasy looter shooter Destiny 2, took the game’s servers down earlier today after a bug causing players to lose progress on Triumphs, Seals, and Exotic Catalysts was discovered. As these milestones represent a player’s effort, skill, and time investment into the game, it’s imperative for Bungie to take the steps necessary to eliminate this issue and restore the achievements of the players that were affected. That meant that the servers had to be taken offline for maintenance so that the bug wouldn’t continue happening as the developers investigate and work on a solution.
Since no part of Destiny 2 can be played offline, the game will remain inaccessible until the servers return. If players attempt to log in, they’ll simply be met with a “cat” error code at the main menu. Note that all servers are down across the Xbox, Windows PC, and PlayStation ecosystems, as this bug can affect any Destiny 2 player, regardless of their chosen platform.
The studio has confirmed that Destiny 2 will remain offline “into the evening” through the official Bungie Help Twitter account, promising to share more information about when the servers will come back up as soon as those details are available. Bungie did say it was testing a potential fix for the bug before this update was announced, which may mean that the solution was ultimately unsuccessful.
The developer has also announced that as part of its efforts to fix this bug and restore player achievements, all player accounts will be rolled back to their state as of January 24, 2023 at 8:20 a.m. PST / 11:20 a.m. EST. While this unfortunately means that all loot and achievements earned by players after this time but before the server shutdown will be lost, it should ensure that all players affected by the bug will get their Triumphs, Seals, and Exotic Catalyst progress back.
Destiny 2 has suffered a variety of technical issues like these over the course of the last few months. Bungie has had to disable the game’s application programming interface (API) for multiple days several times due to other problems, leading to valuable third-party apps like Destiny Item Manager going down. Before that, there were reports of players losing loot and quest progress after getting taken out of the game by “weasel” networking errors. Hopefully issues like these won’t mar the launch of Destiny 2: Lightfall, the game’s newest expansion DLC coming on February 28.
We’ll keep this article updated with the latest information from Bungie as the studio continues its efforts to develop and deploy a solution for the bug.