Opening the thing up and using it, though, is a much less remarkable experience. My review unit came with a 16:9, 1920 x 1080 panel with very visible plastic bezels that I’d expect to see on a sub-$1,000 device. It’s functional but doesn’t look all that great and feels a bit like using an antique. The keyboard, touchpad, and speakers are also fine but similarly unexceptional.
Performance is my main hang-up with this device and the biggest reason I don’t see it as an adequate purchase for many business customers. The Latitude is functional, sure — but it doesn’t offer $3,000 performance or even $2,000 performance.
My test unit (MSRP around $3,150, currently listed at $2,047) includes a vPro Core i7-1265U, 512GB of storage, and 16GB of memory. I don’t see benchmarks as all that useful here (though I did, of course, run some — who do you think I am?). I can say from a couple days of use that this device doesn’t measure up to what I generally expect to see from high-end competitors like the ThinkPad line. vPro, for those unfamiliar, is an Intel technology built into a system’s chips that helps IT professionals manage, diagnose, and update devices remotely; it also enables a bunch of security and virtualization features that tend to make IT departments happy.
For one, I only averaged three hours and 35 minutes of battery life, which would be a big problem even if everything else about this device was incredible. But even while on power, I could feel the thing chugging toward the higher end of my workload. For example, while I was operating a second screen over Thunderbolt, loading some files from external drives, running a few downloads, and trying to work over that in 20-ish Chrome tabs, the Latitude had visible slowdown. I don’t see this as an unrealistic office workload, so that’s concerning.
I could get photo work done well enough, but heftier programs like Adobe Premiere and Media Encoder were sluggish. They took ages to open and crashed not infrequently. This is more common to see among thin-and-light laptops like this, but plenty of cheaper devices can still get the job done faster when it comes to graphics work. The XPS 13 Plus, for example, also with 16GB RAM, was also quite slow to open and operate Premiere, but it still took about half the time that the Latitude did to export a 4K video and received a much higher score in PugetBench for Premiere Pro.
- Processor: Intel Core i7-1265U vPRO
- RAM: 16GB DDR4 3200MHz
- Storage: 512GB M.2
- Graphics: Intel Iris Xe Graphics
- Display: 13.3-inch FHD (1920 x 1080) non-touch
- Ports: two USB Type-C Thunderbolt 4 with Power Delivery and DisplayPort 1.4, one USB 3.2 Gen 1 with Power Share, one HDMI 2.0, one audio jack, one wedge-shaped lock slot
- Camera: FHD Infrared camera with dual sensors
- Weight: 2.13 pounds (0.967 kg)
- Dimensions: 12.07 x 7.87 x 0.67 inches (306.5 x 199.95 x 16.96 mm)
- Operating system: Windows 11 Pro
You could use this for lighter gaming — Overwatch on Ultra settings, Rocket League on its highest, and League of Legends were all playable. But Tomb Raider crawled and stuttered along at an average of 18fps on its lowest possible setting (a slightly lower score than the P-series XPS was able to eke out of the game’s highest settings). I understand that this isn’t a device meant for gaming, but this result demonstrates how limited its graphic chops are.
I promise you that I recognize the value of a device like this. The perks of Intel’s vPro platform, combined with extreme portability, may well meet the needs of many individuals and companies. But other top business laptops, such as Lenovo’s ThinkPad X1 Yoga, offer better performance, battery life, and build for similar prices (while still offering vPro and legions of other enterprise features).
And for freelancers, small business owners, and others who could feasibly look at the consumer space, the Latitude is an even worse deal. You can currently a vPro model of the XPS 13 Plus with a touchscreen and double the RAM of our Latitude configuration for $1,549 and a vPro model of the regular XPS 13 for just $999. Those devices have much longer battery life, better displays, and more durable chassis — they look and feel much more expensive.
Business laptops like this have a laundry list of benefits for professionals — not just in remote management but on the security side as well. The Latitude’s presence-detection, enterprise-class security, and dual-network connectivity could be huge benefits to a family business owner or a founder who’s getting a startup off the ground. But I worry about how much those customers would be giving up in going for this Latitude. And the priorities of IT managers purchasing giant fleets are further from my purview as a critic, but my instinct is that you folks should consider models that will more reliably service the varying needs of your full workforce, especially when it comes to battery life.
Photography by Monica Chin
The mandatory policies for which agreement is required to use the laptop are:
- Microsoft Software License Terms (Windows Operating System) and Manufacturer’s Limited Hardware Warranty and Agreement
In addition, there are a bunch of optional things to agree to:
- Privacy settings including location, Find My Device, diagnostic data, inking and typing, tailored experiences, advertising ID
- Sign up for a Microsoft 365 free trial
- Sign up for an Xbox Game Pass Ultimate free trial
That’s two mandatory agreements and eight optional ones.